A useful collaboration tool is more than chat. It keeps discussions, tasks, files and decisions connected so work can be continued and traced.
CASE FILE / 06 · COLLABORATION / TOOL
Organisational Collaboration Tools
A useful collaboration tool is more than chat. It keeps discussions, tasks, files and decisions connected so work can be continued and traced.

PROJECT CONTEXT / DESIGN JUDGEMENT
Understand the operation before deciding how the system should appear.
We organised real-time communication, task coordination, shared knowledge into a clear information hierarchy so each role can see state, take action and understand what comes next.
Communication space, Action organisation, Knowledge connection remain connected so interface, workflow and back-office capability can evolve on one route.
ANONYMISED VIEW / DESIGNED FOR EXPLANATION
An illustrative redesign explains how the system works.
This visual has been recreated from project experience to explain product structure and workflow relationships. Names, roles, states and figures are not client production data.

SYSTEM MODEL / THREE CONNECTED LAYERS
Organisational Collaboration Tools is more than a single interface.
Communication space
People, groups and project context
Action organisation
Tasks, reminders and accountability
Knowledge connection
Documents, records and continuous retrieval
TEAM CONTRIBUTION / DELIVERY MATERIAL
The team's contribution should leave usable artefacts for the next stage.
The scope below summarises work that NINENAV core team members contributed to or produced across the relevant project experience, with outcomes teams can use, hand over and maintain.
- 01Collaboration information architecture↗
- 02Desktop and mobile interfaces↗
- 03Messaging and permission engineering↗
CAPABILITIES / RELATED WORK
Capabilities demonstrated in this case
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